Do I have to be a senior to benefit from Universily?

No!  In fact, Universily is more valuable the earlier you start using it to track your high school activities.  By thinking about your superpower, or niche, early in your high school career you will be able to do more activities and courses that support your unique story.  We encourage all high school students to start using Universily as early as possible.

Can I add my counselor and family to my Universily team?

Yes, you can add your counselor, your family, or any other trusted person to your Universily account in order to collaborate with your support network and keep them in the loop.  You can also remove people from your team at any time.

How is Universily different from Naviance or SCOIR?

Naviance, and their competitors like SCOIR and Moai Learning, are systems built for High School Counselors. The purpose of those systems is to make the job of a High School Counselor easier by doing things like securely sending transcripts or letters of recommendation to colleges, or scheduling college visit days. Students do interact with these systems, but the systems are not built for the students.


Universily is built for high school students and their families. The capabilities of Universily are engineered specifically to simplify the student’s college application journey. The student is Universily’s customer, not the other way around.


Is there a mobile version of Universily?

Yes, Universily is available on your desktop and mobile phones.   The desktop version has more functionality in areas like essay editing since it can utilize larger screens.


Do I have to have a gmail account to use Universily?

Universily uses Google accounts to register and sign in to Universily.  This provides fast and secure authentication and allows you to use the collaborative editing features of Google Docs with your Activities, Honors and Essays. 

If you do not already have a Google account you can get one for free at https://accounts.google.com/signin

How do I cancel my account?

If you want to cancel your account, please send an email to support@universily.com with your account name and we will deactivate your account for you.


Is Universily free to use?

Yes, students can set up accounts and use all of the functionality of Universily with a free basic membership.  The basic membership allows a limited number of items you can use in the system.  For example, under the basic membership you can apply to three colleges.  If you want to access more items in the system, you can upgrade to the premium membership which allows you to use an unlimited number of items in the system.

How much does it cost to use Universily?

The basic membership is free.  The premium membership costs $20 per month or $225 per year.

What is the cost for the My Team accounts?

When students invite their family, teachers, and counselors to join their team, the accounts for all of those team members are free.

How does the “Refer a Friend” credit work?

When you refer a friend to join Universily, if they accept the invitation and create an account, you will receive one month of the premium membership for free.  You can refer as many friends as you like.  However, if another user in Universily already referred that friend, then only the first person who referred them will receive credit when the friend signs up.

Can I receive credit for inviting My Team members?

Yes, just like when you refer a friend, when you invite a team member, if they accept the invitation and create an account, you will receive one month of the premium membership for free.

What types of payments does Universily accept?

Universily partners with Stripe for payment processing to ensure the best security and most reliable payment options.  Stripe accepts all major credit cards.

Does Universily offer refunds?

You can cancel your premium membership at any time, and will receive a prorated refund for the amount of the pre-paid subscription that has not yet been used.  Unfortunately, Universily cannot offer refunds for the portion of the subscriptions that have already been consumed.  Also, if you cancel your premium membership any unused free credits will be removed.

What if I have a problem with billing?

If you run into any issues with billing, please send an email to support@universily.com with your account name and description of the issue and we will help resolve it.

Privacy and Security

How does Universily secure my data?

Your personal, story and application data is stored in the Google Cloud Firebase with world-class global security.

Will Universily sell my personal data?

We decided early on that we will never sell your personal information or force you to look at ads you’re not interested in seeing.  Universily does not and will not sell your personal data.  You are our customer, not our product!!

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